< All Topics < View Article This tutorial assumes that you have opened Outlook Express: 1. Click Tools > Accounts NOTE: If the Internet Connection Wizard starts up automatically, miss out the next step 2. Click Add > Mail to open the Intern...

< All Topics < View Article NOTE : This version of Outlook is no longer supported and it is recommended that you update to the latest version. To unclutter your emails by Conversation using Outlook 2010, follow these steps: 1. Open O...

< All Topics < View Article 1. Open Microsoft Outlook . 2. Select Settings on the top right hand side. 3. Click on Accounts and select Add Account . 4. Enter your Email Address into the example field below and click Continue . ...

< All Topics < View Article Its very easy to create your own website with the  Domains.co.za’s Site Builder NOTE: Please ensure that you have your domain name on hand when purchasing a Site Builder package. 1. Select Site Builder from the Ho...

< All Topics < View Article Email Only Hosting packages are perfect when starting out, or as a ‘gap-filler’ when your Hosting package is enough, but you need additional Emails for new staff as your business grows. Designed to adapt perfectly in...

< All Topics < View Article cPanel is website hosting software developed by cPanel, LLC. The software has been designed to improve website hosting management and App integrations for website owners on an easy to use, yet comprehensive interfa...

< All Topics < View Article 1. Check Availability:  In the search bar, please enter the domain name you want and select the TLD (extension) and if its available you can select it. 2. Explore Similar Options:  There will be a confirmation on ...

< All Topics < View Article A common WordPress error is: Connection Timed Out This is caused by possible resource limits, usually as a result of large plugins, theme function issues, and exhausted PHP memory limits .   This error can be fi...

< All Topics < View Article When your WordPress site requires more memory than the default allocated memory, you will see this error message: Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 2348617 bytes) in /home...

< All Topics < View Article Domains.co.za works on a Rapid Development Program , our system is very simple to use. Our API documentation is available for both our Domain Reseller and White Labelled Multi-Registrar EPP solutions here . ...

< All Topics < View Article Add a website to Google Search Console 1. Sign up for Google Search Console   here . It’s free. 2. Go to the URL inspection tool . 3. Copy and paste your website URL in the search bar. 4. Click the Reques...

< All Topics < View Article Here is how to apply SEO to your Site Builder website: 1. Make use of high-quality, relevant and unique  Content  (copy, video, images, infographics, etc.) 2. Write significant Title Tags . The title tag, also know...

< All Topics < View Article When it comes to our 2FA security , you can utilize Google Authenticator or similar OTP authenticator applications that can read a QR code. The process for installing the Google Authenticator App on your Smart Phon...

< All Topics < View Article Two Factor Authentication (2FA) provides an additional layer of security to your Domains account. In order to be able to log into your account (on our website) 2FA requires that you not only have enter your username/p...

< All Topics < View Article The Point of Contact referenced in the Domains.co.za Support Tickets or over the phone, is the email address associated with the account. There are a few ways to determine what this email address is. The Email Ad...

< All Topics < View Article Please be advised that you can Add a Package on your Hosting Reseller account as follows: 1. Login to your Domains.co.za Client Login 2. Select  Manage Account > Reseller Hosting 3. Select  Login  listed unde...

< All Topics < View Article Please be advised that you can Create a cPanel account on your Hosting Reseller account as follows: 1. Login to your Domains.co.za Client Login 2. Select  Manage Account > Reseller Hosting 3. Select  Login listed un...

< All Topics < View Article 1. Login to your Domains.co.za Client Login 2. Select Manage Account > Reseller Hosting 3. Select  Login under WHM 4. Open the  Feature Manager 5.  Edit/Create  a Feature list with AutoSSL enabled ...

< All Topics < View Article Before continuing, please ensure that you have a valid/active SSL Certificate installed on your Hosting package. There are two methods listed below to load your website as https://, which will load a secure padlock ...

< All Topics < View Article 1. Login to your Gmail account. 2. Click on the gear icon and select Settings from the drop down menu. 3. Select the Accounts & Import tab 4. Scroll down to ‘ Check email from other accounts ‘ and select Ad...

< All Topics < View Article 1. Open Microsoft Outlook 2. Click on File 3. Clock on Account Settings > Account Settings 4. Select  New 5. Click on Advanced Options and ensure that ‘ Let me set up my account manually ‘ is enabled ...

< All Topics < View Article An error message: Missing Theme, on the frontend of your website could be as a result of developing your website on a local testing environment and not correctly transferring the theme files to the live version. 1. R...

< All Topics < View Article Due to the fact that your White Screen is caused by a software conflict, you will have to work through a process of elimination. This is where the Domains.co.za Premium WordPress Hosting packages are great, as you c...

< All Topics < View Article A White Screen is a common error on a Content Management System (CMS), this may happen either within WordPRess, or when trying to login. There are three types of PHP or database errors that can cause this; 1. a thir...

< All Topics < View Article All accounts on Domains.co.za Premium WordPress Hosting Packages are backed up on a daily basis via Acronis.

< All Topics < View Article Login to your cPanel Control Panel 1. Select WordPress Manager 2. Scroll down the page to Current Installations 3. Click on the Admin icon The WordPress Dashboard will now be displayed, if the...

< All Topics < View Article If you have one of the Domains.co.za Premium WordPress Hosting packages (Starter, Advanced, Expert) it will have a Plesk Control Panel. Should you have one of the Domains’ Web Hosting packages (Budget, Value, Pro ...

< All Topics < View Article First establish whether you want a Free WordPress Theme, or a Paid for Theme plugin, as offered by third parties ( ensure that your chosen theme is mobile-responsive) . The free WordPress themes, cover a variety of to...

< All Topics < View Article There are a couple of ways to change your Password.   Main Login Screen: Click on the Lost your password?  link when signing in.   Administrator Dashboard: 1. Select Users 2. Select All Users 3. Click...

< All Topics < View Article Log in to your cPanel control panel, either directly or from your Domains Hosting account 1. Scroll down to the Softaculous Apps Installer section 2. Click on the WordPress logo 3 Click Install ...

< All Topics < View Article Yes, you can. Installing WordPress on your computer provides an alternative environment in which to test updates, themes and plugins before going live. Domains.co.za Premium WordPress Hosting solution does offer a ...

< All Topics < View Article WordPress does have free templates and they are all Responsive Templates, meaning that they will adjust according to the viewing platform, i.e. mobile device, iPad, PC, etc. WordPress Themes and Templates cover a vari...

< All Topics < View Article WordPress is a free Open-Source, user-friendly, template-driven, online resource tool for creating a variety of different websites. It is called a Content Management System (CMS) and has a variety of Plugins that ca...

< All Topics < View Article Yes, you can. You can have your Warp-Speed WordPress Hosting on our Domains.co.za infrastructure and keep your domain name and email accounts with your current provider. Please Note: that you will have to ask your ...

< All Topics < View Article Yes, Privacy Policies are ALWAYS required when a third-party service is used to collect analytical data from your visitors and website performance. Should your website not be using a third party service to collect dat...

< All Topics < View Article Permalink settings are custom created URL links that structure your archives to improve usability and aesthetics. Common Setting examples to assist you with available tags. There is an Optional facility that al...

< All Topics < View Article The options available under Media are: 1.  Image Sizes – a choice of various maximum pixel dimensions for images in the Media Library; e.g. Thumbnail, Medium or Large 2.  Uploading Files – can be set to keep uploa...

< All Topics < View Article The options available under Discussion are: 1.  Default article settings – setup your default setting for links and postings – these can be overwritten for each individual article as well. 2.  Other comment setting...

< All Topics < View Article The options available under Reading are: 1.  Your Home Page displays – selections can be made as a static page, latest posts with the specific URL for either. 2.  Blog Pages show at most – number of posts displaye...

< All Topics < View Article The options available under Writing are: 1.  Formatting – convert text emoticons to graphics and invalid XHTML can be corrected by WordPress 2.  Default Post Category 3.  Default Post Format 4.  Post via Email ...

< All Topics < View Article Login to your WordPress site 1. Click Settings from the side Menu 2. Select General and adjust the date, time and Week Beginning 3. Click on Save Changes

< All Topics < View Article Yes. Should your Domain and Email Hosting be with another provider, you may choose to either transfer it to Domains.co.za, or ask your current provider to change your DNS records to point to your WordPress website.  P...

< All Topics < View Article All WordPress website owners and users must ensure that they keep themselves abreast of any WordPress Plugin vulnerabilities PRIOR to Installing, Updating or Activating a WordPress Plugin on their WordPress website. ...

< All Topics < View Article Login to your account on Domains.co.za 1. Purchase a product –  My Account > Services  – proceed to Checkout 2. Or, scroll down Dashboard Overview – select an Unpaid Invoice/s – click Pay Now 3. Enter Payment...

< All Topics < View Article This tutorial will guide you through setting up a New Email Account on your Apple Mac , or adding an additional email account. 1. Open Mail 2. Select Add Account –  Should this be the first email account you ar...

< All Topics < View Article Setup your new Email Account on your iPhone: 1. Go to  Settings 2. Select  Mail, Contacts, Calendars 3. Select  Add an Account 4. Select Other (usually at the end of the list) 5. Select  Add Mail Account  an...

< All Topics < View Article The stats for a website will display as Visits, Unique Visits, Page Views and Hits. They are defined below: HITS:    This is the number of file items that a visitor has downloaded from your website onto their PC, iPad...

< All Topics < View Article A Coming Soon or Under Construction page, is a placeholder page used to block public viewing of your website while it is in the process of being built and/or tested live on the hosting server. The default pages th...

< All Topics < View Article A Website Coming Soon or Website Under Construction page, is a placeholder page used to block public viewing of your website while it is in the process of being built and/or tested live on the hosting server. ...

< All Topics < View Article Cancellation Requirements for Reseller Hosting Please note the following cancellation requirements are for the above Reseller platform: HOSTING: We require one calendar month’s notice for the cancellation of any o...

< All Topics < View Article Domains.co.za is an ICANN Accredited Registrar and follows ICANN’s strict protocols regarding domains, as such, we are obliged to send out Notifications for ALL impending Domain Renewals. As you have Disabled your Do...

< All Topics < View Article Please be aware that Domains.co.za runs a highly Automated Billing system. This system will always suspend services if there is any amount outstanding, so please ensure to pay your invoices in full. Domain Name Renewa...

< All Topics < View Article Domains.co.za has an automated Fraud Security Program with VCS (Virtual Card Services). Should you have tried to pay via VCS more than twice, the system will automatically revert to PayFast and will only allow you t...

< All Topics < View Article 1. Login to your Domains.co.za Account – Dashboard Overview – select  My Account – Scroll down the page Due Invoices – Select the Invoice to pay – Click Pay Selected 2. A window will open displaying the Unpai...

< All Topics < View Article The Domains.co.za Billing Department constantly checks deposits made into the bank accounts and allocates them immediately, dependant on the correctness of the reference used. However, should you find your payment has n...

< All Topics < View Article Please Note : Should payment be made via a Teller Deposit, there will be a Banking Fee of R40.00 (subject to current FNB Banking charges). This is the deposit Banking Fee that First National Bank charges us. The Dom...

< All Topics < View Article Latest Version :  5.0.8 Download Module for use with PHP 7.4 : Here Download Module for use with PHP 8.1 : Here Installation Instructions: 1. Download the domainsDotCOZA WHMCS module provided in the link ...

< All Topics < View Article Latest Version :  5.0.8 Download Module for use with PHP 7.4 : Here Download Module for use with PHP 8.1 : Here Upgrade Instructions: 1. Download the domainsDotCOZA WHMCS module provided in the link a...

< All Topics < View Article We have amalgamated all CSR information into one comprehensive article, please refer:  How to Generate a CRS

< All Topics < View Article The .co.za Registry, also known as ZARC ( https://www.registry.net.za/ ) does Nameserver checking on .co.za domains when a Nameserver update is done. During these Nameserver checks, the Registry ensures that the new N...

< All Topics < View Article A domain will show as Not Eligible for Transfer  if: There is a currently an outstanding fee on the Legacy .co.za domain An outstanding fee has recently been paid on the domain. In this case the domain can only b...

< All Topics < View Article The Device Control function features in both the ESET NOD32 Antivirus and ESET Smart Security solutions, and ensures the protection of the information stored on your computer by allowing only authorized devices to copy/...

< All Topics < View Article ESET Smart Security – not only keeps your device safe from Internet threats and ensures that your Private Data is safe from Identity Theft, it also allows you to enjoy the full power of your device, is easy to install ...

< All Topics < View Article The ESET Anti-Theft function was built specifically with the laptop user in mind, so that in the unfortunate event that your laptop is misplaced/stolen, you can simply login to the ESET Online Anti-Theft website  and m...

< All Topics < View Article Please go to the Antivirus page on our website and order as many ESET Nod32 or Smart Security licenses as you require.

< All Topics < View Article Yes you can. It is prudent to have your ESET Antivirus do a Complete Scan of your computer, or device at least once a week. This will allow it to do a thorough check of all recent files to ensure that there are no...

< All Topics < View Article Yes. The ESET Antivirus protection system constantly monitors the activity on your computer, or device and scans any new files or internet traffic.

< All Topics < View Article No, you do not have to be connected to the internet for your ESET NOD32 Antivirus to be active. ESET will continue to monitor and scan any new files that are copied or moved on to your device, thus ensuring that there a...

< All Topics < View Article No, each ESET License is only valid for a single computer, or device. However, should you purchase a new computer, it is possible to move your ESET NOD32 Antivirus to it.

< All Topics < View Article Yes, ESET NOD32 Antivirus is available for both Mac and Linux Operating Systems.

< All Topics < View Article New definitions for virus, malware, spyware, etc. are updated every 24 hours.

< All Topics < View Article Yes, when you connect to the internet, ESET will automatically do a check with their servers to see if any updates are available. If there are, you will be able to download and install them. We do not recommend turnin...

< All Topics < View Article ESET Antivirus or Smart Security update all virus, malware, etc. information daily, as well as any current updates to its software, thus ensuring that you are running the very latest version of the software at all times...

< All Topics < View Article You will receive an email with your Username & Password, that are required for activation.

< All Topics < View Article Once you have paid for ESET’s Antivirus or Smart Security you will receive an email with the download link. Click the link and the software will download to your device.

< All Topics < View Article YES, it is VERY IMPORTANT to remove any current antivirus programs from your operating system prior to installing or activating your ESET Antivirus program. Serious conflicts can occur on your device by having two a...

< All Topics < View Article – Online threats constantly adapt and change; a ‘Paid for’ Antivirus provider ensures that their Virus, Malware and Spyware definitions are immediately up to date and available to their clients. – ‘Paid for’ Antivirus...

< All Topics < View Article ESET NOD32 protects your home PC or other online device. However, you don’t have to worry about your Hosting package, as all  Domains.co.za  plans include Free Virus and Spam Scanning .

< All Topics < View Article Spyware, Malware and Phishing are all systems and programs used to gain unsolicited information, about you from your computer or device, without your being aware that it is happening. This information can be anything ...

< All Topics < View Article Yes! ESET not only boasts advanced virus protection, but also protection against spyware, malware, phishing scams and social media scanners. 

< All Topics < View Article Definitely YES! There are numerous different types of Virus, Malware & Spyware programs out there, whether via the internet, or emails, not having a reputable Antivirus protection on your computer is asking for troub...

< All Topics < View Article ESET NOD32 Antivirus is an Award Winning Total Protection system, that offers you a wide variety of functionality and protection while having a minimal impact on your computers’ performance and resources. ESET NOD32 ...

< All Topics < View Article BEFORE you do any Reset, please ensure that you have backed up all your content and images. In order to reset your Site Builder to the original default, please follow these steps: 1. Login to your Domains.co.za A...

< All Topics < View Article WYSIWYG is an acronym, for the term “ What You See Is What You Get “

< All Topics < View Article Widget is the term used to describe the plug and play features and / or applications, that can be added to your Site Builder website.

< All Topics < View Article Regrettably, we are not able to add any additional feature points to the Limited Site Builder Solution . Should you require access to more features/functionality, you would need to upgrade to the Site Builder Full ...

< All Topics < View Article Yes , with the exception of the Home Page, any additional pages added to your website will deduct 2 Feature Points .

< All Topics < View Article In order to change specific colours, or fonts on your website, you must first be in Expert Mode. 1. To activate Expert Mode, you simply have to click the Expert  option found at the top of the Site Builder Website...

< All Topics < View Article To add a separation line to the content of your website, you can simply use the Separating Line widget , located in the Widget menu, under the Content Elements tab . The line being displayed can be edited to add to ...

< All Topics < View Article If you would like to stream or display a movie, or clip from another site (eg: YouTube) on your website, use the External Video widget . This widget can be found under the Widgets tab of the Content Elements Menu ...

< All Topics < View Article No, images and video files can be added directly to the pages of your website, however, please bear in mind that, the larger the image or video file, the more space it will take and the longer it will take to load when ...

< All Topics < View Article While a variety of video and movie formats are supported by Site Builder, we suggest that you used either .avi, .mp4 or .mov formats as these provide better quality with smaller files sizes.

< All Topics < View Article In order to use your own images on your websites, you must first upload them into your Site Builder control panel. To do this, simply follow these steps in the Site Builder Window: 1. Click the Content Elements ta...

< All Topics < View Article There is a 30 – 60 minutes window between the registration of a NEW Domain and its information being ‘written’ to the Registry’s servers. During this time, the domain is not fully active and therefore it is not able...

< All Topics < View Article Any updates done to your Site Builder website will be displayed in a matter of moments once your re-publish the website.

< All Topics < View Article To update your Site Builder website, with new information, images, etc., all you need to do is: 1. Access the Site Builder (through your Domains.co.za Account ). 2. Make the update or change to the applicable ele...

< All Topics < View Article To preview your website before publishing it, you simply need to click the Preview button  at the top right of the Site Builder window. A new window will then open and the site will be displayed as if it had been pub...

< All Topics < View Article Due to Site Builder’s design and platform infrastructure any website created using this solution can only function on our servers and it is therefore not possible to save a copy to any external source. However, you ca...

< All Topics < View Article No , unfortunately – Site Builder operates on a separate server infrastructure to our standard Website Hosting. Should you choose to move your Web Hosting to one of our Site Builder packages, your emails cannot be tr...

< All Topics < View Article You are welcome to setup your own email accounts / addresses using you Site Builder’s cPanel interface. 1. Login to your Domains.co.za Account . 2. Select Site Builder  from the Left Menu. 3. Click the cPanel b...

< All Topics < View Article If you already have an existing website and are moving to one of our Site Builder packages, we advise that you backup your website before taking out the Site Builder package as it will be deleted when your new Site Bu...

< All Topics < View Article To delete a Widget, you simply need to click the Trash Can  icon found in the top right of the Widget you want to delete, by hovering your mouse over it. Note: If you are on a Limited Site Builder package, when yo...

< All Topics < View Article To view or change the settings on a Widget, you simply need to click the Wrench icon found at the top right of the Widget, when hovering or moving your mouse over the Widget itself.

< All Topics < View Article Site Builder is built on a Drag & Drop framework. All you need to do is click on a Widget, hold down your Left Mouse Button and drag it to where you want it to be placed on the page. Once the widget is where you w...

< All Topics < View Article To add a Widget to your website, all you need to do is: 1. Click the Content Elements Tab (at the top of the Site Builder page). 2. Select Widgets on the Left Menu. 3. Click and Drag the Widget on to your pa...

< All Topics < View Article Yes you can; to add or embed your own HTML code or external elements to your website, you would need to use the Embed Widget The Embed Widget is located under the Content Elements  tab.

< All Topics < View Article To modify your website structure, or page layout, you simply need to: 1. Click the Website Structure Tab , found on the left hand side of your Site Builder window 2. Click the Edit Button . You will then be able...

< All Topics < View Article No, the versatility of Site Builder allows you to update and change your website templates, layout or content without having to worry about losing or re-doing all your previous work. You can change your template as ma...

< All Topics < View Article To change to another template, all you have to do is: 1. Click the Design / Style Tab , located on the top left of the Site Builder Window. 2. Select the Design  option from the left Menu. 3. Choose  the new te...

< All Topics < View Article The most likely culprit stopping Site Builder from loading is your Popup Blocker. Please ensure that you have Allowed Popups for Domains.co.za. If you have allowed popups for our website and Site Builder still is...

< All Topics < View Article Once your Site Builder plan has been activated, you will be able to access the Site Builder platform, by following these steps: 1. Login to your Domains.co.za account (via https://www.domains.co.za/login ) 2. Sel...

< All Topics < View Article Once your Site Builder plan has been activated, you will be able to access the Site Builder platform, by following these steps: 1. Login to your Domains.co.za account (via https://www.domains.co.za/login ) 2. Sel...

< All Topics < View Article If you decide to move to a Non-Site Builder Web Hosting plan, your Site Builder website will no longer be accessible through your new Web Hosting plan. NOTE:   You must please ensure that all your Content (including i...

< All Topics < View Article Due to the nature and functionality of Site Builder, you are only able to use 1 (one) domain per Site Builder package . If you have multiple domains that you would like to use Site Builder on, you would need to activ...

< All Topics < View Article Site Builder hosting packages and our standard Hosting Plans are not interchangeable, as they operate on separate server infrastructures. Therefore if you would like to upgrade and / or change your current hosting pla...

< All Topics < View Article Yes, you are welcome to try out all of Site Builder features and functionality on our Demo version, prior to signing up for one of the Site Builder plans. To do this, you need simply click on the View Live Demo  butt...

< All Topics < View Article 1. Login to our Domains.co.za Client Login  and select  Manage Account > Reseller Hosting > WHM Login 2. Navigate to Clusters > Remote Access Key > Setup Remote Access Key  and copy the Access Key displayed in the...

< All Topics < View Article A Registrar interfaces with the general public regarding the registration of their domain names. A Registry only interfaces with the Registrar and is responsible for delegating IP addresses and the DNS infrastruct...

< All Topics < View Article All Domain Registration information i.e. the Domain Name, Registrar, Name Server, Contact information, etc. is made publicly available on the WHOIS global database for all individual domains. WHOIS Privacy is for a...

< All Topics < View Article TLDs (Top Level Domains) are technically the suffix (the letter after the domain name) of a URL address, e.g. www.domain-name.com or www.domains.co.za. In the first instance the TLD is ‘com’ and in the second it is ‘z...

< All Topics < View Article Any person or entity that registers a TLD name with a Registrar is called a Registrant. All Registrant domain information is available to the public via the Whois global domain database. Should you not wish to hav...

< All Topics < View Article A Registrar interfaces between the general public and a Registry . A Registrar has to be officially accredited by each Registry of the various TLDs and gTLDs that it wishes to represent.

< All Topics < View Article There is a protocol called the Domain Name System (DNS) which is used to ‘translate’ domain names into TCP/IP addresses, to identify computers over the internet. A Registrar will submit domain name information to a Re...

< All Topics < View Article This tutorial will guide you through setting up API access in WHMCS for https://cp.resellerpanel.co.za 1.  Login to the WHMCS Admin Area 2. Navigate to Setup > General Settings > Security 3. Add the following I...

< All Topics < View Article No, your Disk Space includes your Website and all Email accounts’ mailbox storage facilities.

< All Topics < View Article There are various validation processes utilised, for the different types of SSL Certificates. One of the main ones being a real-time automated email verification. Domain Validated (DV) SSL Certificates always use an a...

< All Topics < View Article An Approver email address will be used during the order process of a Domain Validated SSL Certificate. An email requesting approval will be sent to the designated Approver email address. The following generic email addr...

< All Topics < View Article Websites and any equipment e.g. mobile phones, websites, laptops, tablets, etc.; that connects to the Internet have an individual IP (Internet Protocol) address. This IP address  consists of numbers separated with dots ...

< All Topics < View Article If you are in the process of setting up your website and you feel you may need a SSL Certificate , then read on. SSL means Secure Sockets Layer and it provides secure technology for creating encrypted links between a...

< All Topics < View Article It usually tries to login with the Default Username: admin and then tries Common Passwords e.g. 12345, or abcd1234, etc.   Please change your Default Username: admin immediately! 1. Passwords need to be Str...

< All Topics < View Article This is aimed at the ‘newbie’ and will try and simplify the basics of website hosting. Often people starting out on the journey of taking their business online are inundated with terminology and expressions that are for...

< All Topics < View Article When you are initially stepping into the World Wide Web, it can become a very daunting experience. What with unfamiliar web jargon and people who seem to know much more than you. At Domains.co.za we aim to provide you...

< All Topics < View Article To manage MX records you will need to do the following: 1. Login to your Domains.co.za account 2. Click Manage Domains > Quick Manage > Manage DNS 3. Update the MX records, or add new MX records if applicabl...

< All Topics < View Article The most obvious reason is that, as an Accredited Registrar on our EPP platform, your domain pricing will be substantially reduced per domain per annum, whereas the Legacy pricing was increased to almost double. ...

< All Topics < View Article Domains.co.za has developed a comprehensive solution that will get a Registrar up and running on the new EPP system in minutes. Domains.co.za are continually working on new functionality and enhancements, that will ...

< All Topics < View Article Domains.co.za has developed a White Labelled Multi Registrar EPP solution that companies / ISP’s can utilise, in lieu of developing their own solution. The investment of time and money in developing such a platform, a...

< All Topics < View Article ZARC (previously known as UniForum) is the South African Registry that manages the .co.za. Domain Administration. ZARC has, over the years, made use of a proprietary Legacy system for email-based domain registration, ...

< All Topics < View Article A Registrar has the ability to communicate directly with the ZARC (previously ZACR & prior UniForum) EPP system. All ISPs and .co.za domain holders / owners who do not wish to become Registrars will eventually be requ...

< All Topics < View Article A .co.za Domain Name Registrar is an authenticated entity that can register and manage domain names. The authorisation is via the .za Registry ZARC (previously known as ZACR, prior to that as UniForum). In order to be...

< All Topics < View Article Extensible Provisioning Protocol (EPP) provides a simpler means of dealing with Domain Administration. It is becoming an international standard as the accepted means of communication between Registries and Registrars. ...

< All Topics < View Article We would advise that a Registrar does transfer all their existing domains, as there is a large price difference between the EPP (cheaper) and the Legacy (more expensive) systems.

< All Topics < View Article Yes, you can create DNS templates and assign them to domains as you require.

< All Topics < View Article Domains.co.za Registrar Platform does have a development infrastructure should you wish to develop, or integrate your system into the Domains.co.za API . Please contact us regarding a demo at support@domains.co.za ...

< All Topics < View Article Domains.co.za Registrar Platform does have a Development Infrastructure should you wish to develop, or integrate your system into the Domains.co.za API . Please contact us ( support@domains.co.za ) regarding access ...

< All Topics < View Article Please refer to the Registry.net.za’s (ZARC)  Published Policies , specifically Clause 6.5.6. as per below: 6.5.6 Closed Redemption Reinstatements: Any reinstatement of domain where the domain has expired and entered ...

< All Topics < View Article Domains.co.za has a comprehensive API, please review our current API information .

< All Topics < View Article The EPP control panel is hosted locally, in Johannesburg – South Africa at the Rutherford Estate.

< All Topics < View Article The Domains.co.za’s Data Centre uses dual-fibre gigabit to connect to the internet. The Domains.co.za Registrar System is load balanced over multiple carrier-grade servers for redundancy. This redundancy will soon...

< All Topics < View Article A Registrar’s ZARC (previously ZACR, prior to that as UniForum) Registry balance will be available through the Domains.co.za Control Panel in real-time.

< All Topics < View Article Currently, the minimum credit amount required by ZARC (previously ZACR & prior UniForum), is R2 000.00 that can be loaded to a Registrar’s account.

< All Topics < View Article Yes, Domains.co.za does have a Domains Reseller Control Panel as well as a Hosting Reseller solution which has been built in conjunction with our Domains Reseller Control Panel. For more information please contact...

< All Topics < View Article Should you wish to register as a Registrar, you must first apply to ZARC. When the registration has been completed, you can then use the Domains.co.za EPP Registrar Solution.

< All Topics < View Article Yes, Domains.co.za does have a Domains Reseller control panel as well as an Hosting Reseller solution which has been built in conjunction with our Domains Reseller solution. For more information please contact s...

< All Topics < View Article There are no additional costs for the WHMCS Plugin to our Registrars.

< All Topics < View Article Yes, please click here: https://www.domains.co.za/api-whmcs-integration-information

< All Topics < View Article Yes, Domains.co.za does have a Domains Reseller control panel as well as an Hosting Reseller solution which has been built in conjunction with our Domains Reseller solution. For more information please contact s...

< All Topics < View Article If all your Administration documentation is correct, your application will be approved. As far as we are aware, no Registrar who uses the Domains.co.za system has ever been rejected.

< All Topics < View Article All domain details will remain the same. The EPP System has been designed specifically to import all the data correctly. Nothing will be changed during the migration process. NOTE: There is Zero Downtime during the m...

< All Topics < View Article The Domains.co.za  White Labelled Multi Registrar EPP system will allow a Registrar to migrate all their domains (that are eligible for transfer) at once. Domains.co.za has an automated system that will automaticall...

< All Topics < View Article Domains.co.za offers the registration of domains to the public. Should you wish to register as a Registrar , you must apply to ZARC (previously ZACR & prior UniForum). When the registration has been completed, you ...

< All Topics < View Article Most websites require their images and tmp directories to have Full Write Access. This is in order to store files that are generated by the website itself. Occasionally there are vulnerabilities in the website’s own c...

< All Topics < View Article 1.  Login  to the domains.co.za Account – the Dashboard will display and under Account Overview  you will find Overdue Invoices and you can Download a Statement 2. If you scroll down, you can view a breakdown of any...

< All Topics < View Article Domains.co.za services are billed in advance and Payment is Due by the 7th of each month . The Domains.co.za is a fully Automated Billing System will send out 3x Late Payment Notifications Please pay the exact...

< All Topics < View Article The Domains.co.za Services are on a month-to-month basis and require  One (1) Calendar Month’s Cancellation Notice  in writing. Please send any Cancellation Requests to  billing@domains.co.za.

< All Topics < View Article All Domains.co.za Hosting Packages are on a month to month basis.

< All Topics < View Article You do not need to host your domain with us if we Register a Domain for you. We do offer free DNS Hosting which allows you to Point the domain to a different hosting provider (not URL) should you choose to do so. ...

< All Topics < View Article The maximum size is 20mb for sending and receiving emails. However, rule of thumb is to not send emails larger than 7mb as it may Time-Out for the person receiving it.

< All Topics < View Article The period that your emails and website will be off-line is 0 hours Domains.co.za will have preloaded your website, and have all email addresses ready to go live immediately the transfer has been completed. Providi...

< All Topics < View Article Your Hosting option will be determined by the amount of disk-space, MySQL Databases, email addresses and domains that are required to be hosted.

< All Topics < View Article This would depend on the format of your website. Windows hosting is used for .asp and .aspx sites, whereas Linux hosting is used for .php and .html sites.

< All Topics < View Article Yes, all your email traffic will be included in your monthly bandwidth and disk space usage.

< All Topics < View Article Please note that a Domain is nothing more than an address that the browsers on the internet use to locate your website and emails, etc. Should you want to setup your website or emails on your domain, you will need...

< All Topics < View Article Domains.co.za Hosting Plans are on a month-to-month contract. However, should you have taken out a Hosting Plan and wish to cancel it, our terms are a 30-day Notice Period and a Written Cancellation request from ...

< All Topics < View Article This would depend on the format of your website. Windows hosting is used for .asp and .aspx sites, whereas Linux hosting is used for .php and .html sites.

< All Topics < View Article Yes, all your email traffic will be included in your monthly bandwidth and disk space usage.

< All Topics < View Article Providing we get full co-operation from your current hosting provider, the maximum period of the transfer is 7days. The period that your emails and website will be off-line is 0 hours. Domains.co.za will have prelo...

< All Topics < View Article Your hosting option will be determined by the amount of disk-space, MySQL Databases, email addresses and domains that are required to be hosted.

< All Topics < View Article Pointing a Domain will redirect a website visitor to any other domain URL that you own. In other words you can register multiple domain names for one website and have each of those domains pointing to the website’s sing...

< All Topics < View Article A .com domain is usually used for international websites, and for large corporations and companies that wish to create a certain impression on the web, whereas a .co.za domain is usually the preference of local-based So...

< All Topics < View Article Transferring a domain to Domains.co.za: Please note that an ISP may not release your domain/domain information until your account with them has been settled in full. To ensure the minimum amount of downtime for your...

< All Topics < View Article Registering a Domain Name can take up to 24 hours for it to become active once the payment has been received. Please ensure that you send through a valid Proof of Payment to our accounts department: billing@domains...

< All Topics < View Article The maximum period of a Domain Transfer is seven (7) days, providing that Domains.co.za receives the correct information and full co-operation from your current hosting provider.

< All Topics < View Article When registering a domain through an ISP (internet Service Provider), you are the owner and you may transfer the domain to any ISP of your choice.

< All Topics < View Article 1. Open Windows Live Mail 2011 2. Select Accounts > Email button 3. Complete Email Address field 4. Complete Password Field 5. Complete Display Name field – for people who will be receiving your email ...

< All Topics < View Article This tutorial assumes that you have opened Outlook Express: 1. Click Tools > Accounts > Mail Tab 2. Click the Account that you need to change and then click on Properties 3. Select Properties > Advanced 4. ...

< All Topics < View Article This tutorial assumes that you have already opened Outlook Express: 1. Click Tools > Accounts > Mail Tab 2. Click the Account that needs to be changed 3. Click Properties 4. Set the Outgoing / SMTP Mail Ser...

< All Topics < View Article 1. Open Outlook Express 2. Select the Email for which you wish to view the header information for 3. File > Properties 4. You can copy and paste the entire header information for troubleshooting purposes ...

< All Topics < View Article When your email can not be delivered, the SMTP server returns a notification, which includes an error message, associated with the actual problem. Each code is composed of three digits (X.X.X). The first digit reflect...

< All Topics < View Article An SMTP Setting is your ISP’s outgoing mail server address (i.e. the company that you are using to connect to the internet with). For a list of the major South African Internet Service Providers’ SMTP settings, plea...

< All Topics < View Article Error codes (as listed at the end) may occur if Microsoft Outlook or if Microsoft Outlook Express cannot establish a connection with your email server. They are frequently caused by one of the following: Not connect...

< All Topics < View Article To change your Email Password: 1. Login to the Domains.co.za Control Panel or 2. Send an email to support@domains.co.za  with the Email Address and the Password that you would like to use for that address. The ...

< All Topics < View Article When Outlook is downloading Duplicate Messages from the email server, there can be four reasons: 1. Outlook downloads messages from the POP3 server twice Outlook downloads messages from a POP3 (Post Office Protocol ...

< All Topics < View Article An Email Signature consists of text and/or images that are automatically added to the end of any outgoing email message. You may choose to have many Email Signatures that serve various functions e.g. an internal com...

< All Topics < View Article To view your emails remotely, type the following address in the web browser (Firefox, Microsoft Internet Explorer) http://webmail.your domain name Example : www.your-domain-name.co.za’s remote email url will be http...

< All Topics < View Article This problem normally occurs when the account settings in Microsoft Outlook have been corrupted, then you will receive a ‘Please Enter Network Password’ error message. Please do the following – you will not lose your ...

< All Topics < View Article Yes, you can send Word documents and Excel spreadsheets via email, as  attachments  to the email. The Recipient will be able download it in their email and can open and save the document to their local hard drive...

< All Topics < View Article An error message Recipient Address Rejected , means that the server cannot identify the email address as being Valid. This may be as a result of: 1. The spelling and the suffix of the domain name are incorrect – e.g....

< All Topics < View Article Please increase the Timeout Setting in your email program, to at least 15 minutes. This can usually be found under Tools – Options

< All Topics < View Article The Sender of the email uses an email software program to compose the email message, which will contain the email address of the Recipient. The program then passes the email to an ‘Agent’ – which passes it on to a...

< All Topics < View Article 1. Please ensure that you: – Do not specify SSL Settings in the account properties in your email program/application. – Do not use any other Port other than 110 (POP3) or 143 (IMAP) 2. It could be one of two thin...

< All Topics < View Article You have typed in the incorrect password, check that your Caps Lock wasn’t on when you typed it, then please try again. If this does not work please contact our Support Team and inform them of the problem. ...

< All Topics < View Article Spoofing is the terminology used when an email appears to come from one source but it has actually been sent from another source. VERY IMPORTANT: Banks etc. will NEVER ask you for your account numbers, ID numbers...

< All Topics < View Article A Sign of Security A GeoTrust® True Site Seal is available with every GeoTrust® SSL Certificate and shows web site visitors that their information is protected. Add the GeoTrust® True Site Seal to your home page, bu...

< All Topics < View Article SSL (Secure Sockets Layer) is a security protocol that requires a web server and browser to work together to establish an encrypted channel for the exchange of information. Seamless trust between a browser and server de...

< All Topics < View Article Domain Validated (DV)    Only the domain name will be verified by the Certificate Authorities (CA) Organization or Business Validated (OV) The business will be verified through the provision of the required company do...

< All Topics < View Article Please provide the following information: a Certificate Signing Request (CSR) administration contact information technical contact information Company detail Company registration documentation Note : Company...

< All Topics < View Article The GeoTrust root hierarchy is now 2048 Bit RSA Key for higher security, all new certificates will require the installation of the new RapidSSL Intermediate CA along with the SSL Certificate.

< All Topics < View Article Please contact your web host provider and request the details from them. You may send the information to support@domains.co.za and we shall send you the link for instructions on how to upload an SSL Certificate for th...

< All Topics < View Article Please Contact Us and we will send a link that is relevant to your particular web server. If you prefer, video demonstrations for generating CSRs and installing SSL certificates for some common configurations can be...

< All Topics < View Article If you have mislaid your Login Details, use your email address as your Username and then click Reset your Password . The Reset Password link will be sent your email account.

< All Topics < View Article Renewing an SSL Certificate follows a similar process to buying a new one. The Renewer will generate a new CSR and reinstall the Certificate when the CSR is received.

< All Topics < View Article Acceptable Proof of Business is required by the Certificate Authorities, these Company documents will require South African equivalents and the purchaser of the SSL will be contacted with regard to them by the CA. D...

< All Topics < View Article General CSR Creation Guidelines Before you can configure an SSL certificate, it is recommended that you generate a Certificate Signing Request (CSR) from your server or device. A CSR is an encoded file that provides...

< All Topics < View Article There is an ongoing Fraud Prevention campaign, occasionally orders are flagged to undergo an additional security review. Please Note: the order will not be completed until the manual security review has been complete...

< All Topics < View Article A Domain Approval email is only sent through to an email address that appears on your domain Whois records. It will be necessary to either create a Domain Approver Email and send it to one of the accounts listed in Wh...

< All Topics < View Article domains.co.za is a bulk purchaser of SSL Certificates from the top world class, SSL providers. We are considered to be a ‘diamond’ partner, as we have had a long term commitment to them, and contracts to ensure a bette...

< All Topics < View Article Self-Signed SSL Certificate This is purely for the website owner’s internal purposes and is not issued by the Certificate Authority (CA). Domain Validated SSL Certificate A Domain Validated SSL Certificate validates...

< All Topics < View Article An SSL Certificate can be used anywhere where the transmission of secure information is required, and the customers need to see that this is so. Here are some instances where it can be used: To secure data transfe...

< All Topics < View Article If a website has been secured with an SSL Certificate, it will display as the prefix https:// to the domain name in the browser URL, which stands for Secure HTTP. It will also display a small padlock, whereas the prefix...

< All Topics < View Article An SSL Certificate is a piece of code called a digital computer file which serves a dual function. Namely, Site Authenticity and Verification, as well as Encryption of the Data being transferred between your browser and...

< All Topics < View Article An SSL Certificate is a piece of code called a digital computer file which serves a dual function. Namely, Site Authenticity and Verification, as well as Encryption of the Data being transferred between your browser and...

< All Topics < View Article Install GeoTrust True BusinessID Site Seal Simply add the following lines to each web page on which you want it to appear: