In this tutorial, we will learn how to restore or download data using cPanel’s Acronis Backup Module. This tutorial assumes you are logged in your Domains.co.za web hosting cPanel dashboard.

How To Recover Or Download Files From Backups

1. In your cPanel account, navigate to, and click on the “Acronis Backup” found under the files section of the dashboard.

Recover Files With Acronis Backup Module - cPanel Dashboard

2. Click on the backup date that you wish to restore and then click on “Files”, which will list the files and directories.

Recover Files With Acronis Backup Module - Acronis Backup Dates
Recover Files With Acronis Backup Module - Select Files

3. Select the files or files and they will be available to recover or download.

Recover Files With Acronis Backup Module - Select the Individual File or Files
  • If you select “Recover,” the files you select will be restored to the same location they were backed up from.
  • By selecting “Download,” you will download the files onto your local computer.

How To Recover Or Download Databases From Backups

If you need to recover databases from old backups using the Acronis Backup Module, please follow these steps:

1. In your cPanel account, navigate to, and click on the “Acronis Backup”.

2. Click on the backup date that you wish to restore, click on “Database”, which will then list the available files.

3. Choose the files by checking the boxes and you will be able to recover, or download the files.

Recover Databases With Acronis Backup Module - Select Database
Recover Databases With Acronis Backup Module - Start Recovery
  • “Recover” will restore files to the same location, unless you check the suffix and add a suffix name.
  • “Download” will download the files to your local computer.

Recovering Databases As New Ones

1. In your cPanel account, navigate to, and click on the “Acronis Backup” in the files section of the dashboard.

2. Click on “Acronis Backup” to view the list of available backup dates, next click on the backup date you wish to restore from.

3. Next click on “Files” and the list of files and directories, available on that date, will appear.

4. Select the files you wish to recover, check mark the suffix and add the suffix name to create a new database.

Additional Information

About Acronis Backup

The Acronis Backup Module is a comprehensive backup solution integrated within the cPanel web-based hosting control panel. The software leverages the capabilities of Acronis, a leading provider of backup and disaster recovery solutions, to offer a powerful tool for managing, protecting, and restoring website data.

Acronis Backup allows you to maintain control over your website or application’s data integrity and availability, providing a reliable safety net against various potential problems.

Key Features of cPanel’s Acronis Backup

Incremental Backups
  • The Acronis Backup module supports incremental backups on a regular schedule, which will ensure data is consistently backed up without manual intervention.
Easy Data Restoration
  • Full Restore – The user can restore an entire website, including files, databases, emails, and configurations, to a previous state.
  • Selective Restore – Specific files, folders, or databases can be individually restored, allowing for recovery of corrupted or lost data.
User-Friendly Interface
  • The integration within cPanel provides a straightforward and intuitive interface, making it easy for the user to navigate, schedule backups, and initiate restores.
Secure Backup Storage
  • Local and Cloud Storage – Backups can be stored locally on the server or in the cloud, providing flexibility and additional security.
  • Encryption – Backups can also be encrypted to protect data from unauthorised access, ensuring that sensitive information remains secure.
Fast and Reliable
  • High Performance – Acronis Backup is known for its high-speed backup and recovery processes, minimising downtime and ensuring quick data availability.
  • Data Integrity – Advanced technologies are used to ensure the integrity of backups, reducing the risk of data corruption during the backup or restore process.